Demand forecasting and replenishment
Forecast at store and SKU level, identify risk, and draft replenishment actions for planner approval.
Better availability with less planning latency
Explore the solutionRetail
AI that turns every store signal into a better next move.
Swarm connects demand, inventory, store conditions, and customer conversations so retail teams can see what changed, decide what matters, and act while the opportunity is still live.
Retail operating brief
In productionRetail network · live
- 01Store and SKU signals connectedLive
- 02Availability risks prioritizedChecked
- 03Next actions draftedReady
Connected systems
- POS
- ERP
- WMS
- CRM
- E-commerce
- CCTV
Deeply trusted by enterprises globally
Protect availability
Forecast demand by store and SKU, find shelf gaps earlier, and prepare replenishment actions before missed sales compound.
Improve every interaction
Give customers faster answers and match offers, content, and service to the context you already hold.
Make stores easier to run
Turn visual and system signals into prioritized work instead of another dashboard for store teams to watch.
Retail does not have a data shortage. It has an action gap.
The signal often exists: a shelf is empty, demand is moving, a queue is growing, or a customer is ready to buy. The opportunity is to connect that signal to a governed decision and a completed action.
The documents in scope
- POS transactions
- Inventory feeds
- Planograms
- Promotion calendars
- Store task logs
- Customer conversations
- Camera events
- Supplier notices
The retail operating loop
See the store. Decide. Act while the moment is live.
The system is valuable only when a store signal becomes a governed action. Swarm engineers that whole loop, including the approval and system update.
Workflow sequenceControls visible
- 01
See what is changing
LiveCombine POS, inventory, camera, promotion, and service signals by store and SKU.
- 02
Prioritize the next move
ReasonedForecast demand, flag shelf gaps, and rank the actions with the highest commercial or service impact.
- 03
Close the loop
ReadyDraft replenishment, route store tasks, answer the customer, or personalize outreach with approval controls.
The loop runs through
- POS
- ERP
- WMS
- CRM
- E-commerce
- CCTV
Four operating loops worth connecting
Each use case links a live retail signal to a measurable commercial or service outcome.
Store and shelf intelligence
Detect shelf gaps, queue conditions, and operational exceptions from existing visual infrastructure.
Earlier intervention at the point of work
Explore the solutionCustomer and tenant service agents
Resolve routine questions and transactions, then escalate complex requests with useful context.
Faster service without blind automation
Explore the solutionContent and offer personalization
Create on-brand variations and match the next message or offer to customer and store context.
More relevant engagement at scale
Explore the solutionFrom operating constraint to production system
01
Map the operating loop
We trace the signal, decision, handoff, and system update before choosing where AI belongs.
02
Build around your controls
Senior engineers connect the models, business rules, approvals, and systems your team already uses.
03
Run and improve it
We monitor outcomes, handle exceptions, and keep the workflow useful as the operation changes.
What production requires
Built for the real operating environment
Human control where it matters
Approvals, thresholds, and escalation paths stay explicit instead of disappearing inside the model.
Connected to systems of record
The workflow reads and writes to the tools that already run the operation, with a traceable audit trail.
One team accountable for the loop
Swarm designs, deploys, and improves the system so it does not become another stranded pilot.