retail

Every store signal should lead to a better next move

Protect availability and give store teams time back. Swarm connects demand, inventory, store conditions, and customer conversations so retail teams can see what changed, decide what matters, and act while the opportunity is still live.

Retail operations

Interactive workspace
Illustrative data · try the controls
  • AWS
  • OpenAI
  • IBM
  • Samsung
  • Cisco
  • EY
  • HSBC
  • J.P. Morgan
  • Klarna
  • Paperspace
  • Hugging Face
  • Unilever
  • Graphcore
  • Ada
  • Sentry

Start with the store decision that costs you most

Define the business case before choosing the model. Start with one workflow, agree what success looks like, and connect it to the systems and people who own the outcome.

01Discovery

Choose one category or store cluster. Trace the cost of stockouts, manual shelf checks, or unanswered service requests before selecting the pilot.

Four operating loops worth connecting

Demand forecasting and replenishment

Forecast at store and SKU level, identify risk, and draft replenishment actions for planner approval.

  • Store and SKU forecasts
  • Weather and payday scenarios
  • Planner-approved revisions
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Store and shelf intelligence

Detect shelf gaps, queue conditions, and operational exceptions from existing visual infrastructure.

  • Image-based shelf checks
  • Stock and planogram evidence
  • Assigned store actions
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Customer and tenant service agents

Resolve routine questions and transactions, then escalate complex requests with useful context.

  • Grounded product answers
  • Availability and order context
  • A clear human handoff
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Content and offer personalization

Create on-brand variations and match the next message or offer to customer and store context.

  • Consented customer segments
  • Stock-aware offer ranking
  • Campaign approval before release
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We make sure your teams stay in control of every store action

  • Human approval

    Buyers approve replenishment and pricing changes. The system prepares the action and its supporting evidence.

  • Consent boundaries

    Customer messages and offers respect consent, channel preferences, and the purpose for which data was collected.

  • No facial recognition

    Shelf and queue monitoring focuses on operational conditions, with privacy boundaries agreed before deployment.

  • Logging & tracing

    Record the inputs, checks, proposed action, and reviewer response so the team can reconstruct what happened.

  • Human escalation

    Uncertain or incomplete cases go to an assigned person with the context needed to take over.

  • Data retention

    Agree what is stored, where it is processed, and when it is deleted before connecting production data.

More resources

The Philippine AI Report: Executive Brief

AI adoption is widespread. Scaling it is the harder task. Explore the leadership decisions, organizational barriers, and practical priorities that help Philippine businesses move beyond pilots.

The Philippine AI Report

A national benchmark of AI adoption across the Philippines. Explore the research, the policy and talent landscape, and comparisons with ASEAN peers—with a roadmap for moving from experimentation to scaled execution.

Scaling AI Across the Filipino Retail Value Chain

A closer look at AI across Philippine retail. Discover opportunities in demand forecasting, logistics, back-office operations, and customer experience—and the barriers retailers must address to put them into practice.

Bring us the store decision you want to improve

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