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FRACTIONAL BY SWARM

E25

·

AI

Ragde Falcis

From Chatbots to Real AI Agents

Ragde Falcis is the CEO and Co-Founder of ChatGenie. He previously co-founded and led Gorated Innovation Labs, a software development consulting business, and served as CTO at Tripkada. With over a decade of experience in product development and business strategy across the PH tech ecosystem, Ragde has successfully recruited and managed teams while scaling companies from early-stage concepts to serving hundreds of customers.

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In this episode

Everyone's shipping copilots.

Ragde Falcis built something else: a real agentic system-used daily by thousands of customers.

In this episode of Fractional, we break down how ChatGenie:

→ Hit 90%+ accuracy without model fine-tuning

→ Uses multi-agent orchestration with reasoning and memory

→ Built eval loops and guardrails that actually scale

→ Tracks token-level usage to make the business work

→ Retrofits into Meta's stack, CRMs, and internal HR workflows

→ Thinks beyond PH-and why that mindset shift matters

This isn't another Al demo.

It's the playbook for what actually works in production.

Outline & Transcript